Position Summary: To support the Snap-on Diagnostic (SOD) Diagnostic Sales Developers (DSDs) in their roles whilst also supporting the Handheld sales channel with sales and training activity.

KEY TASKS / RESPONSIBILITIES

• Manage the DSD workload

• Support DSDs with monthly planners

• Deliver Snap-on Tools (SOT) on-boarding (Rookie Support Training)

• Manage SOT Sales Plan

• Work with other Snap-on partners such as Snap-on Tools in Europe

• Oversee Diagnostics marketing support

• Review and improve technical support

• Support National Account programme

• Attend Franchisee Performance Teams (FPT) meetings

• Attend Trade Shows as and when required

• Manage the Seminar programme

• Attend SOT monthly National Sales Manager (NSM) & NSM Prep meetings

• Attend and prepare SOD & SOT kick-off and mid-year meetings

• Handle customer or Franchisee escalations

• Manage DSD assigned inventory levels

• Manager and oversee personal inventory levels

• Oversee new product releases with SOT UK & Europe

• Review, oversee and drive Handheld subscriptions

WORK ENVIRONMENT

• Minimum 40% King’s Lynn office based

QUALIFICATIONS AND SKILLS

• Full Driving License

• Experience of the automotive industry and solid understanding of automotive repair business

• Excellent PC skills and internet experience

• Diagnostic Product Knowledge

• Ideally require someone with hands-on experience with vehicles

• Proven track record with hands-on sales experience