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Account Manager

Kettering Office

Job description

People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader.

With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value.

We work hard together. We grow together. We are one Snap-on team.

We are looking for an experienced debt-recovery professional to join our team as an Account Manager.

As the Account Manager you will be responsible for the management of the EC (Extended Credit) and Lease business portfolio to achieve corporate, regional, national and individual performance standards.

As the Account Manager you will be the primary contact and advocate between SOF, SOD and SOT field personnel on all aspects of the credit business including, business development, new product introduction, and the proper implementation of SOT/SOF’s Franchise collect system.

Day to day you’ll be actively looking to resolve customer delinquency problems so as to retain customers and achieve permanent corrective action, report and track net losses/delinquency to SOT sales management/SOF management, answer field and customer questions concerning the credit program and account status.

You will also be educating franchisees on Snap-on’s Franchise Collect Program, provide SOF management with weekly forecasts and determine and negotiate partial and extended payments.

Sound interesting?

Ideally you will have worked in the financial services sector in a consumer credit capacity. This role would suit someone who has had experience in debtor-direct calling, as well as a proven ability to analyse portfolios and present recommendations to senior management. Ideally you’ll also be looking to further develop your career within financial services, and be open to career development opportunities.

In return, you’ll receive a competitive salary, (plus bonus opportunities). You’ll also be working for a multi-national, market leading company with lots of room for progression.

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