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Portfolio Support Specialist

Job description

An exciting opportunity has become available within Snap-on Finance for a people-focused, detail oriented professional to join our team as a Portfolio Support Specialist.

Reporting directly to the Portfolio Manager you will provide collection support to the Subscription portfolio and provide administrative support to the UK Portfolio Management Team.

Main duties and responsibilities will include:

Enforcement of account carrying limitation

Disposition of accounts for EC, Lease, Franchise Finance and Subscriptions

Processing of EC, lease and FF losses and repossessions

Delinquency / loss reporting and tracking

Collections support

Conduct phone calls to establish contact with debtor and determine point of collection

Record and update account activity

Determine and negotiate partial and extended payments

We are looking for someone who:

Has 5 GCSE’s or O level equivalent or 2-4 years of directly related experience in a Financial Services environment

Has a professional telephone manner

Has excellent computer skills and knowledge including Microsoft Office

Has a strong written and verbal communication skills

Is outgoing, positive attitudes and strong interpersonal skills

Is able to demonstrate strong ability to work independently

Has excellent organizational skills and the ability to manage multiple tasks

In return you will be given training and guidance to help you build a lasting career, with opportunities to develop throughout the business.

If this sounds like a good opportunity for you, then apply online today to avoid missing out.

External description

An exciting opportunity has become available within Snap-on Finance for a people-focused, detail oriented professional to join our team as a Portfolio Support Specialist.

Reporting directly to the Portfolio Manager you will provide collection support to the Subscription portfolio and provide administrative support to the UK Portfolio Management Team.

Main duties and responsibilities will include:

Enforcement of account carrying limitation

Disposition of accounts for EC, Lease, Franchise Finance and Subscriptions

Processing of EC, lease and FF losses and repossessions

Delinquency / loss reporting and tracking

Collections support

Conduct phone calls to establish contact with debtor and determine point of collection

Record and update account activity

Determine and negotiate partial and extended payments

We are looking for someone who:

Has 5 GCSE’s or O level equivalent or 2-4 years of directly related experience in a Financial Services environment

Has a professional telephone manner

Has excellent computer skills and knowledge including Microsoft Office

Has a strong written and verbal communication skills

Is outgoing, positive attitudes and strong interpersonal skills

Is able to demonstrate strong ability to work independently

Has excellent organizational skills and the ability to manage multiple tasks

In return you will be given training and guidance to help you build a lasting career, with opportunities to develop throughout the business.

If this sounds like a good opportunity for you, then apply online today to avoid missing out.

Job type
Permanent
Industry
Other
Posted
2022-09-23T00:00:00

Skills

  • Financial-Services
  • collections