Operations Specialist

An exciting opportunity has become available within Snap-on Finance for a people-focused, detail oriented professional to join our team as an Operations Specialist.

Reporting directly to the Senior Operations Specialist, the Operations Specialist will assist in all Snap-on Finance functions, payment applications and document control.

Day to day responsibilities will include:

• Daily processing and distribution of all incoming media; mail, email, faxes etc

• Due diligence for E-Contracts or paper contracts to include purchasing and/or returns for EC, Lease, Subscription or Franchise Finance as needed

• Posting account adjustments/terminations including working of associated support desks

• Analyse daily overpayments on both UK & EUP database

• Production and distribution of all agreement related mailing including invoicing

• Daily imaging and filing of all agreement related documentation

• Maintenance of customer D/D database and associated support desk

• Banking of customer manual payments/lease deposits

• Maintain various logs as required by management

• Responsive and positive interaction with Franchisees, Sales Manager and end user inquiries regarding payments, account status, and account discrepancies

• Receive and resolve customer complaints, knowing when to pass complaint on to proper management for resolution

• Assist in Phone Loops as needed

• Contract auditing and filing review for other operations department needed

We are looking for someone who:

• Has a minimum 5 GCSE’s, preferable A-C grade in Mathematics

• A Levels preferable but not necessary

• Has basic financial accounting knowledge

• Has excellent computer skills and knowledge including Microsoft Office

• Is a strong written and verbal communication skills

• Is outgoing, positive attitudes and strong interpersonal skills

• Is able to demonstrate strong ability to work independently

• Has excellent organisational skills and the ability to manage multiple tasks

In return you will be given training and guidance to help you build a lasting career, with opportunities to develop throughout the business.

If this sounds like a good opportunity for you, then apply online today to avoid missing out.