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Chrome Support Technician

Kettering Office

Job description

Are you passionate about providing top-quality customer support and looking for a new role? Look no further!

We are seeking a skilled and enthusiastic customer service professional to join our team as Chrome Support Agent.

At Snap-on, we pride ourselves on providing an exceptional service to our franchisees, and as a Chrome Support Agent, you will play a pivotal role in their success by quickly resolving issues relating to Snap-on’s point of sale system, Chrome.

Joining our team means being part of a supportive and collaborative work environment, where both your skills and experience are valued.

As a Chrome Support Agent, you will be the first point of contact for our franchisees, where you will handle enquiries, troubleshoot ‘1st line’ technical problems, and provide effective solutions via telephone, email, and our electronic ticketing system.

As a Chrome Support Agent, you will receive full on-the -job training, as well as access our comprehensive library of ‘knowledge base’ articles. Your ability to listen actively, analyse problems, and communicate clearly will be instrumental in delivering outstanding support to our franchisees.

In addition to a competitive salary and benefits package, joining our team will open the door to a fulfilling and rewarding career.

At Snap-on Tools, we foster a culture of continuous learning and personal development, empowering our employees to reach their full potential. As a Chrome Support Agent, you will have the opportunity to expand your knowledge and skillset, allowing you opportunities to progress within the business.

So, if you are ready to take your customer support skills to the next level, apply now and become an integral part of our dedicated Chrome Support team!

Job type


  • IT-Technology
  • Customer-Services